Morgan Schultz is Senior Director of Sales and Service for Textron GSE, leading sales, parts, service, warranty, and airport service operations. Morgan brings a unique perspective to GSE maintenance, having spent much of her career at FedEx leading GSE, transportation, and operational initiatives before joining an equipment manufacturer. Today, she focuses on improving equipment lifecycle support through stronger service response, parts availability, warranty support, technical information, and customer collaboration. Her experience on both sides of the customer-OEM relationship gives her a practical perspective on improving equipment reliability, uptime, and the overall maintenance experience.