Kirsty brings 25 years’ NHS experience to aviation, combining clinical governance, human factors and deep understanding of people working under sustained pressure in safety-critical environments. As Co-founder & COO of Clarity&, she challenges organisations to look beyond individual behaviour and ask a harder question: what is the system asking people to do, and what happens when those demands exceed human capacity? Working with aviation leaders, Kirsty identifies the conditions that drive fatigue, overload, error and operational risk - translating that understanding into practical interventions that protect people, safety and performance. Resilience isn’t wellbeing. It’s an operational performance strategy.