Aviation trailblazers: Leading by example – the story of Nick Ward, winner of the Rising Star accolade at GHI’s Pride of Ground Handling Awards

11:00 - 11:30

This session will look at the performance gain that resulted from Nick Ward’s tenure at a station based at Brisbane Airport. This is the story of how a 20-something broke OTP records, reduced overtime and upskilled colleagues to work across multiple departments. How do we capture more entrepreneurial young leaders like Nick into our industry?

Nick Ward, Manager - Airport Serivces, Swissport