Automation: Intelligent bags and the future of passenger luggage (1)

12:00 - 12:45

IATA resolution 753 is in place and has laid down the gauntlet for the aviation industry to improve baggage tracking capabilities. With nearly 80% of passengers wanting live baggage tracking data on their smartphones, what are the opportunities for ground handlers to turn the thirst for data insight into a force for passenger service and business efficiency improvement?

Nick Gates, Portfolio Director, SITA

Rami Al-Haddad, Group CIO/General Manager, ICT.AERO

Ittay Hayut, CEO, Hoopo

Thomas Waintraub, CEO, CAI ZHI