Aviation trailblazers: Immaculate handling performance under pressure: how to refine your station to achieve more with less

14:45 - 15:15

You can buy the best GSE, train your ramp teams intensively and design immaculate SOPs – but what happens when the pressure ratchets up in the eternally unpredictable environment of the apron? This session will explore the high-performance habits instilled by Groundforce Portugal, which has had to field an average annual passenger growth of one million at Lisbon.

Paulo Neto Leite, Paulo Neto Leite, Groundforce Portugal