Frequently Asked Questions


Who can attend the Conference?

GHI’s Annual Conference is the premier networking event for ground handlers, airlines, airports and suppliers. It is open to any professionals from the ground handling industry.

What is included in the delegate fee?

The fee includes return airport transfers to & from the RAI Amsterdam, three days’ conference sessions, lunches, coffee breaks, networking parties and One-to-One meetings. Hotel room is not included in the delegate fee.

Before 8 July 2022 register for to get 10% early discount. Book here

Where is the 23rd Annual GHI Conference?

Amsterdam RAI - Europaplein 24, 1078 GZ Amsterdam, Netherlands
Information on how to get there is available here.

Why are we being charge VAT on the delegate fee?

Delegates attending from anywhere in the world are all charged at the local VAT rate. VAT is charged at 21% in The Netherlands. If your company is based within the Netherlands, please contact us directly as the VAT can be reverse charged.

Sponsorship and exhibition stand sales are VAT applicable in their home country. Sponsors/exhibitors based outside The Netherlands don't need to pay local VAT.

Do you have special offers for airlines attending the conference?

Special offers are available to individuals responsible for procurement and/or management of ground handling contracts/services, GSE and IT services procurement. Email Alice Williams to discuss your attendance to the conference.

Is there a deadline to sign up for the conference?

There is no deadline but we recommend you sign up as early as possible to secure your early bird (10% off) discounted place - until 8 July 2022. Contact the conference team to discuss your attendance to the conference.

What is the delegate personal page?

Once you are registered you will be sent login details for the delegate personal page. Here you can request and accept meetings with other delegates, view the delegate list including contact details, sign up to conference sessions, enter your flight details and join the networking events.

How do I organise One-to-One Meetings?

More than 3,000 One-to-One Meetings will be scheduled at the 23rd Annual GHI Conference. On your personal page you are able to request and accept meetings. Once accepted, the conference team will personally schedule these for you, taking into account conference sessions and networking events you wish to attend as well as your arrival and departure flights. A full schedule is sent out 2 weeks before the conference.

What accommodation is available?

We have special delegate rates at the nHow RAI Amsterdam, which is directly connected to the RAI Convention Centre.

What opportunities are there for networking at the conference?

GHI’s Conferences provide unparalleled networking opportunities. More than 3,000 One-to-One Meetings are expected at the 22nd Annual GHI Conference. We also provide table-top spaces for ad-hoc meetings over the three days. And don’t miss out on our Welcome Party and Delegate Dinner, which provide the opportunity to extend discussions long into the night.

How do I get a return airport transfer to/from the conference?

We organise return airport transfers to & from the RAI Amsterdam, which are included in your delegate fee. We organise the transfer according to your flight details, which you can submit on your delegate personal page.

What are the terms and conditions of booking?

For full terms and conditions, please click here.