Frequently Asked Questions

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Where and when is 21st Annual GHI Conference?

The Rai in Amsterdam will play host to the 21st Annual GHI Conference. From Monday 4th November – Thursday 7th November 2018.

 

Who can attend the conference?

GHI’s Annual Conference is the premier networking event for ground handlers, airlines, airports and suppliers. It is open to any professionals from the ground handling industry.

 

What is included in the delegate fee?

The fee includes return airport transfers to & from the Rai and hotels, three days’ conference, lunches, coffee breaks and One-to-One Meetings. All networking events are also included.

 

Is there a deadline to sign up for the conference?

We can accept last minute bookings, however to take advantage of the One-to-One Meeting planner and networking opportunities, it is recommended that you sign up as early as possible as some delegates schedules become full.

 

Can I attend for just one day?

On a case-by-case basis, we can accept day passes, please contact the conference team, conferences@groundhandling.com, to find out more.

 

How do I organise One-to-One Meetings?

More than 3000 One-to-One Meetings will be scheduled at the 21st Annual GHI Conference. Once you are registered you will be sent login details for the delegate personal page. Here you can request and accept meetings with other delegates. Once accepted, the conference team will personally schedule these for you, taking into account conference sessions and networking events you wish to attend. A full schedule is sent out 2 weeks before the conference.

 

What accommodation is available?

We have special delegate rates at 6 hotels close to where the conference will take place. A link to book your hotel is sent out in your delegate welcome email after registration.

 

What opportunities are there for networking at the conference?

GHI’s Conferences provide unparalleled networking opportunities. More than 3000 One-to-One Meetings are expected at the 21st Annual GHI Conference. We also provide table top spaces for ad-hoc meetings over the three days. And don’t miss out on our Networking Party and Delegate Dinners, which provide the opportunity to extend discussions long into the night.

 

What are the terms and conditions of booking?

For full terms and conditions, please click here


Why is GHI charging VAT on my invoice for the 21st Annual Conference?

The 21st Annual GHI Conference will be held in Amsterdam, the Netherlands and due to Dutch tax law, we are required to invoice all attendees with 21% Dutch VAT as under Dutch and EU VAT law, the 21st Annual Conference in Amsterdam is deemed to take place in the Netherlands.


Is it possible for us to reclaim the VAT?

Yes, you can reclaim that VAT through the Dutch Tax Administration provided that the conditions to a refund are all met. You will first have to confirm you qualify as an ‘entrepreneur’. In doing so, you will have to ask for a so called’ Certificate of Taxable status’ in your own country.

Furthermore, in order to reclaim the Dutch VAT as a foreign company, you may not have a permanent establishment in the Netherlands.’

From there, the VAT refund application process will differ depending on whether you are an entrepreneur from an EU or a non-EU country (please refer to the relevant advice below for next steps) 


What’s the process if we are an entrepreneur from an EU country looking to refund VAT?

Your refund claim should be made in electronic form to the tax authorities of the EU country in which you are established. For full details of the process, please click here.

The Dutch Tax Department commits to providing a decision on your refund application within 4 months of submission.

Still confused? You can phone the Dutch Tax Information Line Non-Resident Tax Issues on +31 55 5385385. The helpline is available Monday to Thursday from 08:00- 20:00 and 08:00 to 17:00 on Friday.

What’s the process if we are an entrepreneur from a non-EU country looking to refund VAT?

To claim for a VAT refund you must first complete a Registration of foreign business aid questionnaire. Upon completion, you will either be supplied with a VAT reclaim form titled: ‘Application for VAT refund for entrepreneurs based in non-EU countries’. Or, you will first have to apply for a VAT identification number before you receive the VAT reclaim form above.

For full guidance on the VAT refund process, please click here 

Still confused? You can phone the Dutch Tax Information Line Non-Resident Tax Issues on +31 55 5385385. The helpline is available Monday to Thursday from 08:00- 20:00 and 08:00 to 17:00 on Friday.

What do I next if my VAT refund claim is refused?

If you follow the relevant process above and the refund claim is unsuccessful then the Dutch VAT could be still be tax deductible with your home tax authority. Please refer you to your tax advisor.